Salma Saeed Abdullah Saeed Al Ghaithi is an accomplished healthcare professional, currently serving as the Patient Experience Manager at Cambridge Rehabilitation Center. Since 2016, Salma has been working in the healthcare industry, focusing on improving patient satisfaction, enhancing the quality of services, and fostering a culture of patient-centered, humane care.
Salma holds a postgraduate research diploma in hospital management from Cambridge College, as well as a training diploma in hospital management, giving her a deep understanding in the areas of health facility operation, leadership, and quality assurance. She also completed a training diploma in public relations and marketing, which enhanced her skills in communicating effectively with patients, medical staff and stakeholders.
By combining academic qualification with practical experience, Salma plays a pivotal role in aligning health service delivery with patient needs and organizational goals. Known for her passion for excellence and continuous improvement, she is a key element in driving the patient experience strategy for her organization.